Unable to Add Customers in Cloud Market
Unable to Add Customers in Cloud Market
October 30, 5:46pm GMT
October 30, 5:46pm GMT
We have been made aware over the weekend of an issue with adding new Customers to Cloud Market, where users may see an "Error: null" message.
We are investigating this issue and will be treating this as a Priority 1 to get you back up and running, however this requires Dev Team input and they are currently unavailable over weekends.
Your patience is appreciated at this time.
October 31, 9:47am GMT
October 31, 9:47am GMT
We have had responses from our Dev and internal IT teams, that this issue should now be resolved.
We will continue to monitor the situation in case of any further issues, but everything now looks to be operational.
Thanks for your continued patience, and we apologise for any inconvenience caused.
October 31, 12:14pm GMT
October 31, 12:14pm GMT
After monitoring the situation, we are confident this issue is now resolved.
We would like to thank you for your patience in this matter.