EU1 - Acronis Cyber Protection console is partially degraded

Incident
February 21, 4:37pm GMT

EU1 - Acronis Cyber Protection console is partially degraded

Status: Closed
Start: February 21, 4:25pm GMT
End: February 21, 4:37pm GMT
Duration: 11 minutes
Affected Components:
Acronis Acronis Cyber Cloud Acronis Backup
Update

February 21, 4:25pm GMT

February 21, 4:25pm GMT

Good Afternoon,

We would like to notify you that Acronis Cyber Cloud in the France and UK (EU1) data center is experiencing slowdowns. Acronis Cloud team is working on the issue resolution and will keep notifying you on the service status. Please expect the next update in a hour or earlier. 

Service impact: Some customers might be unable to reach Acronis Cyber Protection Console. 


Resolved

February 21, 4:37pm GMT

February 21, 4:37pm GMT

We are pleased to inform you that Acronis Cyber Cloud in the France and UK (EU1) data center is fully functional now, all services are up and running.