Current Status
This Week
April 02, 4:12pm BST
Backup & Continuity
ConnectWise
Apr-2, 4:12pm BST
[In progress]
Good afternoon,
We have identified an issue, which is preventing ConnectWise backup orders from completing when placed in the Cloud Market.
Symptoms: When the order is placed, you will receive confirmation that the order is being processed, however this does not complete.
Our Development Team are investigating this at high priority, and we will aim to provide a further update as soon as possible.
During this time, we would like to advise to refrain from attempting to place the order multiple times.
We apologise for the inconvenience this will be causing. If you have any further queries about this, please reach out to the Service Desk.
Kind Regards,
Giacom Cloud - Service Desk
09/04/2025
April 09, 8:30pm BST
Security
Backup & Continuity
Acronis
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Acronis Cyber Cloud
Acronis Backup
Acronis Files Cloud
April 09, 7:00pm BST
Security
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Acronis Cyber Protect Cloud
Acronis Cyber Cloud
Acronis Backup
Acronis Files Cloud
08/04/2025
April 08, 3:00pm BST
Platform
Cloud Cloud.Market
Billing API
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